All services are private pay (out of network) and are due at the time of service. Payment is accepted through all major debit/credit, FSA, and HSA cards. When scheduling an appointment, a form of payment is required to hold the appointment. You will not be charged until the time of service. If you do not attend or cancel within 24 hours of the appointment, you will be charged the full fee.
We will provide documentation of your services and payments that you can submit to your insurance company to request reimbursement. The process of reimbursement will be between you and your insurance company. Please note, your insurance company may not reimburse telehealth appointments at the same rate as in-person appointments. We recommend you speak with your insurance company to understand your specific benefits.
*A limited number of pro bono and reduced fee appointments are available each year. Please contact the provider you are interested in working with to discuss.
Good Faith Estimate Notice
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare items or services. You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.