What To Expect

Whether this is your first time trying out psychotherapy or you’re simply switching from another practice, we understand it can feel a bit overwhelming. We’ve found that for many of our patients, walking through what they can expect can greatly help alleviate this fear for them.

Do you work with children? Adolescents?
It depends on the provider. Please see our About section
Do you accept insurance?
No. Our providers are private pay only. This means that you pay out of pocket at your appointment. If you choose to request reimbursement through your insurance company, this process will be between you and your insurance company. We will provide documentation to assist you with this process (called a superbill).
What are the fees for therapy?
Please see our fee page.
Do you prescribe medication?
No. We only provide behavioral treatments, also known as therapy. If you would like to meet with someone to discuss medication for mental health, look for a psychiatrist or other prescribers that specialize in mental health.
Do you offer in-person appointments?
No, we only provide services through secure videoconferencing.
What is online therapy?
It goes by many names…telepsychology, online therapy, tele, videoconferencing, telebehavioral health, telemedicine, telemental health, telehealth. All of these mean generally the same thing – mental health services provided via technology. For the purposes of your work with us, it means that all of your appointments will be held through a secure videoconferencing platform, you can reach us through phone/secure messaging outside of appointments, and will not have any in-person appointments.
Why online therapy?
When Dr. Morrison started this practice, her decision to create a practice that is entirely online came from her desire to increase access to mental health care for those in rural and geographically isolated areas. Dr. Morrison was raised in rural Nevada and noticed, as she went through her training to become a psychologist in urban areas, that effective treatments were not getting to all of the people that needed them. Videoconferencing services are one way to address the issue of limited access to care in rural areas. However, people in urban areas also find meeting through videoconferencing makes it possible to fit therapy into their day. The ease of meeting from work, home, or campus helps reduce barriers to treatment, such as commute time, travel costs, and childcare.
Are online appointments secure?
Yes. We use a HIPAA compliant videoconferencing service. This means our appointments are considered a safe place to share your health information. Your appointments are not recorded or stored.
What do I need for online therapy appointments?
  • An electronic device with a camera, microphone, and speaker (e.g., smart phone, tablet, laptop, desktop with a camera). These features are built-in to most devices.
  • Headphones improve sound quality, but are not necessary.
  • Reliable internet connection (strong internet connections are best for videoconferencing).
  • A private location where you will not be heard or disturbed during the appointment.
  • To be located within a state in which your therapist is licensed during your appointments. Find where your therapist can practice here.
  • Here is a guide from the videoconferencing platform we use: Telehealth Getting Started Guide by SimplePractice
Is online therapy effective?
The research done thus far has found that psychological services via videoconferencing are as effective as in-person services and patients are generally satisfied (see this article for references and more details). Especially for treatment of disorders where practice at home is crucial (e.g., hoarding disorder, OCD, trichotillomania), videoconferencing can allow the therapist to be present during those home practices and ensure effective use of the intervention.
Have concerns about meeting via videoconferencing?
Contact us to discuss your concerns. We have helped patients become comfortable with online therapy and will happily do that for you as well. However, online therapy is not for everyone. If it is not a good fit, we will do our best to assist you in finding an in-person provider.